Alphatec Advantage
Alphatec Advantage is a collaborative service from our professionals to
support your drive for excellence in AV system integration. It covers
the entire spectrum of an AV project- from needs assessment,
implementation and after-sales service, under the banners of AlphaEngage, AlphaAssure, and AlphaCare
respectively. With these 3 key value additions under one trusted
ecosystem, Alphatec Advantage empowers Architects, Interior Designers,
AV Consultants and System Integrators to deliver excellence in every
project.
The Core Philosophy
At the heart of Alphatec Advantage is a simple belief: to make your project delivery exceed expectations. We want you to feel confident in your choices, clear about the process, and assured of ongoing support from the experts.
The Three Pillars of Alphatec Advantage
AlphaEngage
Every great AV journey begins with a conversation.
We believe the best solutions begin with understanding your integration
needs. We initiate a dialogue to understand the project challenges and
needs, required technology and future scalability, all within proposed
budgets.
Our team brings clarity and precision to your planning
process by engaging across internal and external teams from solution
development through to final project implementation. We produce
customized system design and project documentation by combining and
leveraging site testing and software simulation to create accurate bills
of materials and budgetary estimates.
AlphaAssure
Where performance proves design
Our application team ensures your AV solutions perform optimally as designed. This phase takes over from your installation team to test and calibrate the system for maximum performance. Our team’s final handover is completed with intensive end-user training for ease of use and stress-free operational excellence.
AlphaCare
Ensuring a trouble-free ownership experience
We believe in building long-term relationships; our role continues after
your AV system goes live through a structured service and after care
network that keeps your investment protected and supported throughout
the warranty period and beyond.
Our dedicated helpline and network
of service engineers and service network across India ensure timely
support, efficient issue resolution, and access to genuine parts -
whenever you need us.
Powerful online presence
We believe that people should have easy access to the highest standards of acoustic products. We are present across all major e-commerce platforms like Amazon, Flipkart and Bajaao - through eight authorised sellers on Amazon seller central including Alphatec Audio Video. Our inventory is stocked across all 21 Amazon warehouses across India, enabling our buyers to receive their products swiftly, at all times.